Privacy Policy Summary

last updated: 2024-06-03

iWawa (Shenzhen iWawa Technology CO.,LTD ) is 100% committed to safeguarding your privacy. Please feel free to contact us immediately if you have any questions or you notice something that needs our attention by emailing us at support@iwawakids.com

Please note that iWawa Parent app does not ask for any personal information from children.

1. The Information We Collect

We collect following information from device and store on our server:

Below is additional details about the collected information.

PII Information

"Personally Identifiable Information" (PII) is information that can be linked to a person or persistently linked to a mobile device. iWawa only collects the following types of PII when you install iWawa apps:

Email Address: This is completely optional. We used Firebase Authentication for User Registration for iWawa account. Only if a parent creates or logs into our application using firebase account than only the email is stored in our app and backend. This email is used for login to iWawa apps. Email is not shared with any other 3rd party.

Non PII Information

"Non Personally Identifiable Information" (Non-PII) is information such as the type of operating system and build that you use. Non-PII is used to help troubleshoot any user issues.

iWawa collects the following non-PII:

Device Manufacturer (for troubleshooting purposes); Device Model and Build information (for troubleshooting purposes); iWawa settings/configuration information (for remotely changing iWawa settings). This is collected and stored on iWawa server for remote management; reporting and troubleshooting purpose. This information is not shared with any third part.

iWawa also uses a third party, Google Analytics/Firebase library, to anonymously collect the data regarding various actions users take within our apps. This is used to figure out what features are being used and how often to help us improve our apps. We may also receive users' email addresses when a user submits a form through the “Contact Us” activity of the iWawa apps so that we may respond to the question or feedback. We collect the email address for the sole purpose of responding directly on a one-time basis to a specific user request. If the user does not wish to authorize the collection of the information mentioned above then the user should not download and install iWawa apps. Similarly, if a user wants to prevent collection of data, then they may simply uninstall the iWawa apps.

2. How We Use, Disclose, and Store the Information We Collect

In addition to the purposes described in Section 1, we may use email addresses to provide notification regarding the use of iWawa products, announcement of new features or new products or any future amendments to this Privacy Policy. We also may use information to analyze usage, to improve current and future product offerings.

Regardless of the type of data that is collected, iWawa will never share your data with any third parties.

iWawa apps do not collect or ask for any personal information from children.

The service is not directed to children under the age of 13 and is designed to provide preventative/parental controls service to parents. Users declare themselves to be adults according to their applicable legislation. The application is designed to be used by minors only with the assistance of a parent or guardian and with their permission. Under no circumstance persons under the age of 13 may use this Application on their own. When parents download this App, they need to create an account and set a password for their children. The information for creating an account includes gender and age. The information for creating an account will be stored locally on the device and will not be uploaded to a server connected to the internet.

Analytics

The services contained in this section enable the Owner to monitor and analyze app traffic and can be used to keep track of app User behavior with the app.

Google Analytics/Firebase (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage data.

Place of processing: US – Privacy Policy – Opt Out

Ads

Our app may display advertisements served by AdMob, and ensure our app complies with Google Play’s Families policy.

AdMob (AdMob Google Inc.)

AdMob is an advertising service provided by AdMob Google Inc.

Personal Data collected: Cookies and Usage data.

Place of processing: US – Privacy Policy

Information Disclosure

We may disclose information where we are required to do so by law, for example, in response to a court order or a subpoena, or where we disclose information to service providers or other group companies who provide support for the operations of our website and application and who do not use or disclose the information for any other purpose. To the extent permitted by applicable law, we also may disclose PII in response to a law enforcement agency's or other public agency's request or if we feel that such disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety, protect the safety of a child, protect the security or integrity of our website, or enable us to take precautions against liability.

If we sell all or part of our business or make a sale or transfer of our assets or are otherwise involved in a merger or business transfer, we may transfer PII and non-PII to a third party as part of that transaction, to the extent permitted by applicable law.

Finally, we may transfer PII and non-PII and store it outside of the jurisdiction in which a iWawa user is located.

3. Security

The security of your information is very important to us. Only authorized persons can have access to information we collect.

4. Access to Information, and Objection to Information Collection and Retention

Please contact us at support@iwawakids.com if you would like to access the PII that we have collected, correct factual errors in such information, or request to have this information deleted. Please provide your email address where we can reach you in your request. To protect your privacy and security, we will take reasonable steps to help verify your identity before granting you access to the personal information that we collect and maintain.

iWawa apps are GDPR/COPPA compliant. We only capture and use personal data this is reasonably necessary for iWawa products and services to function. In particular, we do not collect any information other than that which we need to collect in order to provide products and services; we use contact details to provide with information about our products and services; we take reasonable steps to secure the data which we collect and delete all user account data per their request.

5. How do I delete my own data?

If you want to delete your email account data, please write to us at support@iwawakids.com and specify the purpose. We will delete your data promptly.

6. Contact Us

If you have questions or wish to send us comments about this Privacy Policy, please send an e-mail with your questions or comments to support@iwawakids.com

Shenzhen iWawa Technology CO., LTD

Room 202, Bld. F13, F518 Idea Land, Baoyuan Road, Bao'an District, Shenzhen, China Phone: +8615986751781